Order Confirmation:

As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and we process a transaction to your credit card, it will ship within five to seven business days from the date you placed the order.

Estimated Time of Arrival:

Our fulfillment center is currently overseas. Our average shipping time is between 2-3 weeks for most products. Often times is less than that, but we rather under promise and over deliver. We ship worldwide so delivery times will vary depending on your location and country. 

Note: Delivery times vary according to the final destination and may be influenced by Custom's restrictions that are beyond our control. For this reason, some delivery times may be longer than our standard delivery times indicated in the chart below. 

Order Tracking:

We will send your package tracking information within 24 hours of your order leaving the warehouse to the email address and/or Messenger you provided during checkout. 

Using the tracking number sent to you by email, refer to the chart below where you can track your package on these websites in your respective final destination.

Visit our Help Center for answers to the most frequently asked questions. 

Overview

We work very hard to ensure that we offer the absolute best prices compared to other retailers. If you find another online retailer that offers a lower price than us, please let us know within a week of your purchase date and we will refund the difference for your original payment. We want you to feel confident that you are getting the absolute best value for the product you are ordering. 

Price Match Request

To request a price match guarantee refund simply email us a link to the competitors' website of the same product you bought from us within 72 hours of your purchase date and we will process the credit accordingly.

Terms and Conditions

• You must purchase the item from our website before requesting your Price Match.

• Promotions such as rebates and buy one get one free offers are not eligible.

• The item must be in stock on the competitors' website.

• The competitor must be an online retailer, they may not have a retail location.

• The competitor must be an Authorized Retailer for the product in question.

• The website cannot be a discount, second-hand or auction website

• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax. 

•To complete your price match we require a receipt or proof of purchase.

•You must request a price match within 72 hours of your purchase.